Frequently Asked Questions (FAQs) - Danish and Sons: Global Surgical Manufacturer & Premier Supplier of Dental and Beauty Products
Welcome to the FAQ page of Danish and Sons Surgical Manufacturing. Here, you’ll find answers to common questions about our products, services, and policies. If you need further assistance, please don’t hesitate to contact us!
General Questions:
1. What types of surgical instruments do you offer?
We provide a wide range of surgical instruments, including dental, orthopedic, cosmetic, and general surgical tools, all designed to meet the highest quality standards.
2. Are your instruments made from high-quality materials?
Yes, we use high surgical-grade stainless steel for all our instruments, ensuring durability, reliability, and excellent performance in surgical procedures.
Ordering and Shipping:
3. How can I place an order?
You can place an order directly through our website by browsing our product catalog and adding items to your cart. For bulk orders or special requests, feel free to contact our customer service team.
4. Do you offer bulk ordering options?
Yes, we offer bulk orders and minimum order quantity (MOQ) services for retailers, shop owners, and healthcare providers. Please contact us for more details.
5. How long does shipping take?
Shipping times vary based on your location and the shipping method selected. Typically, orders are processed within 1-3 business days, and delivery times will depend on your selected shipping option.
Payment and Pricing:
6. What payment methods do you accept?
We accept various payment methods, including PayPal, Ria, Money Gram, Western Union. All transactions are secure and processed through our trusted payment gateways.
7. Do you provide pricing for bulk orders?
Yes, we can provide competitive pricing for bulk orders. Please contact our sales team for a customised quote based on your specific needs.
Product Support:
8. How can I get assistance with product use or care?
Our customer service team is available to answer any questions about product specifications, usage, and maintenance. Feel free to reach out via email or phone.
9. What if I receive a defective or damaged product?
If you receive a defective or damaged product, please contact us within 14 days of receipt. We will assist you in arranging a return or exchange.
Warranty and Returns:
10. Do your instruments come with a warranty?
Yes, we offer a warranty on our surgical instruments to cover manufacturing defects. Please refer to our warranty policy for specific details.
11. What is your return policy?
We accept returns on unused and unopened products within 30 days of purchase. For more details on the return process, please contact our customer service team.
Contact Information:
12. How can I contact customer service?
You can reach our customer service team via email at info@danishandsons.com or by calling+92 346 4326892. You can also use our contact form for any inquiries.
13. Where can I find more information about your products?
For more information about our products, please explore our website, where you can view detailed descriptions and specifications. If you have specific questions, don’t hesitate to reach out!